You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Dropbox is no longer capable of downloading files automatically.
The update to V175.4.5569 has broken Dropbox for me (MaxOS Ventura).
My workflow is to put dozens of GB of raw images onto dropbox, and then edit and organize them on one of two different computers. For years, this was a flawless system.
But now, it is impossible to force Dropbox to actually download all of the images to the other computer. In the past, it might take an hour or two, but it would download all of the images. Now it just… doesn’t do it. I left the laptop open overnight and awoke to an assortment of non-downloaded fake files with cloud/cloud downloaded symbols, but very few real, actually downloaded files.
Eventually, it can download all the files, but not without a lot of babysitting — far more than in every previous version of Dropbox.
I have every folder set to “Make Available Offline,” and this hasn’t helped.
Do you know how useless a bunch of 45 MB raw files are that haven’t actually downloaded from the cloud? Pretty useless if I'm trying to edit or do anything with them. It actually crashes Adobe Bridge now if I open a folder that has any of these fake non-downloaded cloud files. (In the past, Bridge would work fine, and the files would pop-in as they were downloaded.
Another issue is that the syncing status in the menu bar dropdown usually just says “Syncing…” with no status or progress given.
Dropbox is fundamentally broken for me now.
- Walter
Dropbox Staff
Hi there kmccauley, sorry to hear you're having issues with this.
It seems that you updated to the new desktop app for Mac OS - you can have a look at this Help Center article about the expected changes.
As for the syncing issue, could you clarify how long it's been since the app stuck at syncing?
Have you rebooted your computer at all since you noticed this?
Keep us posted!
The issues started after Dropbox moved to ~/Library/CloudStorage in the update last week.
My workflow is to use Dropbox like a server — I upload 20-50 GB of images onto one device in a Dropbox folder, and previously, they would be available on the other device within a few hours without much intervention from me. The syncing issue now is that Dropbox won't download my files locally without a lot of babysitting and monitoring the device. And on top of that, I can no longer see the status of how much is left to download, or if it's even still downloading.
It will eventually do it, but it no longer will download large batches of files automatically if I just leave it. Showing me an icon for a fake file that isn't downloaded (and isn't downloading) is not helpful.
I have rebooted several times.
