View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
For my team, Replay only presents a blank black web browser in both Mac & PC and in both Texas and Wisconsin.
Anyone else experiencing the same issue?
Same issue here in California. Contacted support and haven't had an answer yet. Frustrating!
I'm in NC on a Mac and I'm having the same issue. I
Thanks everyone for letting us know about this.
We did have a temporary issue with Dropbox Replay, which should be resolved by now.
Let us know if you're still having issues.
Thanks!
Hannah
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi everyone,
Thanks for taking the time to report this issue. Hopefully, everything is back working as it should now that the temporary issue has been resolved!
I wanted to let you all know about the brand new Dropbox Replay group we have just launched here on the Dropbox Community. The group will be a great place to chat with other Replay users, discover tips and tricks, and even connect with some members of the Replay team. You can join now by following this link and hitting the "Join group" button!
Thanks again!
Graham
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!