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Forum Discussion
Downloads folder isn't accessible. What can I do?
I cant acces my download's folder via dropbox. Is there i way i can safely delete dropbox and get back in my downloads folder?
Hey Jo93, I hope you're doing well!
Can you try these steps and let us know if they help?
- Open your Dropbox desktop app.
- Click the Dropbox icon in the menu bar at the top of your screen.
- Click your profile picture or initials in the upper right of the window that appears.
- Click Quit.
- Open a new Finder window.
- Click Applications.
- Double-click the Dropbox icon.
Keep us posted!
Megan
Dropbox Staff
Dropbox StaffHi Jo93, thanks for your speedy reply!
Can you click on the blue hyperlink you see during start-up, and attach here the full error message?
heel
- EvanDBX
Hey Jo93, I hope you're doing well!
Can you try these steps and let us know if they help?
- Open your Dropbox desktop app.
- Click the Dropbox icon in the menu bar at the top of your screen.
- Click your profile picture or initials in the upper right of the window that appears.
- Click Quit.
- Open a new Finder window.
- Click Applications.
- Double-click the Dropbox icon.
Keep us posted!
Well, I closed my dropbox like you told me. But when i open it from the application folder I can go into this menu in the photo but I cannot sign in or do anything
