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Forum Discussion
Download doesnt't work anymore
Really strange, it's not possible to download files anymore. I only work online. On the other hand the upload function still works.
It says: "Beim Herunterladen der Datei ist ein Fehler aufgetreten".
Thank you for your support.
Since it does sound like there is something preventing the files from being downloaded due to the school network, as it works elsewhere, keep us updated with any news on if they were able to make the downloads work again.
- Jay
Dropbox Staff
Hi Andrew33, thanks for bringing this to our attention.
Could you try switching browsers to see if this helps?
Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.
Keep me updated with any progress!
Hello Jay,
I've already taken these hints (switching browser, incognito mode, clearing cache and resetting), unfortunately without success. Also our system administrator at school had no solution... (He recommended to use only OneDrive!!) 😂
Thanks for your help.
Andreas- Jay
Are you accessing these links via a school environment? Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?
Can you download the links from another network entirely?
