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ratushnyivm's avatar
ratushnyivm
Explorer | Level 4
2 years ago

Change preview pdf file on shared link

I have a pdf file. I created a link to it and shared it. Then I replaced that pdf file with another one with the same name. Now when I share the link to my updated pdf file, the preview shows an image with the contents of the old pdf file that I have already changed.
Can I change the preview of my pdf file to match the actual content?

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi ratushnyivm, thanks for bringing this to our attention.

     

    It could be your browser holding a cached copy of the webpage.

     

    Could you try clearing the cache, or using Ctrl+Shift+R to refresh the cache on that page.

     

    Keep me updated with any progress!

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff

      Hey ratushnyivm, as my colleague Jay said, this seems to be related to how Telegram holds a cache of the file. 

       

      It's hard to advise, and pinpoint exactly what it is, because it's outside of our control, since it works as expected on our end. 

       

      I hope this helps!

    • ratushnyivm's avatar
      ratushnyivm
      Explorer | Level 4

      I encountered this problem not in the browser, but when I shared a link to a file in Telegram.

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff

        Hi from me too, ratushnyivm

         

        Can you please guide me through the exact steps that you followed in order to create this shared link?

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