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Re: Download Multiple Captures

Can I download multiple Capture files at once?

jonc2
Explorer | Level 3

How to download multiple captures (video or images) at once?  I can select multiple files, but only see "Delete" as an option.  It would also be useful, and expected, to assign multiple captures to a collection at one time.

Thank you

1 Accepted Solution

Accepted Solutions

Nancy
Dropbox Staff

Thanks for that! If you go to your All files page, are you seeing a “Capture” folder among the rest of your files? If yes, can you open it and select multiple files to download this way?


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

8 Replies 8

Nancy
Dropbox Staff

Hi @jonc2, hope you’re doing well and thanks for posting here.

 

I’d like a full screenshot of what you see on your end, when trying to download your Capture files in bulk (including the URL of the page you see on top).

 

Ping me when you’re ready.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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jonc2
Explorer | Level 3

Hi Nancy,

 

Thanks for looking into this.  Here is a [removed] to a screenshot showing 3 files selected with only option to delete or unselect. The URL is simply "https://capture.dropbox.com/"

 

 

Nancy
Dropbox Staff

Thanks for that! If you go to your All files page, are you seeing a “Capture” folder among the rest of your files? If yes, can you open it and select multiple files to download this way?


Nancy
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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jonc2
Explorer | Level 3

Yes!  That works and downloads the captures to a zip file.  Thank you!

jonc2
Explorer | Level 3

Now with that solved, do you know of a way to move multiple files into collections at once?  I'm not seeing that option in either interface.

Jay
Dropbox Staff

Hi @jonc2, just to clarify, by the collections, do you mean the individual projects in the workspace?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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jonc2
Explorer | Level 3

Hi Jay,

I mean the Collections that are part of the Dropbox Collection interface - see attached image.dbcollections.jpg

Walter
Dropbox Staff

Hi @jonc2 - moving multiple captures into a single collection isn't an option at this time, but thanks for your feedback. We've passed it on to the team and you can let us know if you have anything else to add.


Walter
Community Moderator @ Dropbox
dropbox.com/support


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