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Re: Bring back the counter for selected files

Bring back the counter for selected files

Imagemaker
Helpful | Level 6
Go to solution

In the info section there used to be a counter for the number of files selected. I used this regularly to total up files for clients. I was very disappointed to  see that it had disappeared with the UI update recently.

It was a very useful feature for me. Please reinstate it.

1 Accepted Solution

Accepted Solutions

Imagemaker
Helpful | Level 6
Go to solution

Thanks for your reply. I have an update.
The screenshot was taken in Chrome. I tried in Safari also with the same result. However I tried it in the root folder and it worked as in your screenshot. I then tested other sub-foldera and it now appears!
So, I'm guessing it is something to do with me directly going to a sub-folder from a browser link since the UI update....
Anyhow, I'm glad it's working and I hope this helps if anyone else has an issue.

View solution in original post

8 Replies 8

derrickyee
Dropbox Product Manager
Go to solution

Hey! 

 

Do you have a potential screenshot of your page for reference of the missing counter?  There is a file counter on the number selected in the box under red. Is this what you were referring to? 

 

Screenshot 2023-10-11 at 10.13.05 PM.png

derrickyee
Dropbox Product Manager
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This is the screenshot of file counter in the old design! It lives outside of the info blade.

 

Screenshot 2023-10-11 at 10.16.08 PM.png

Imagemaker
Helpful | Level 6
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Thanks for your reply. I cannot see it as in your screenshot.

I've attached a copy of my screen on Chrome.

dBshot.png

derrickyee
Dropbox Product Manager
Go to solution

Thank you for the screenshot for reference. I will take this back to the team to investigate! 

Imagemaker
Helpful | Level 6
Go to solution

Thanks for your reply. I have an update.
The screenshot was taken in Chrome. I tried in Safari also with the same result. However I tried it in the root folder and it worked as in your screenshot. I then tested other sub-foldera and it now appears!
So, I'm guessing it is something to do with me directly going to a sub-folder from a browser link since the UI update....
Anyhow, I'm glad it's working and I hope this helps if anyone else has an issue.

Kandg
Helpful | Level 7

My file counter exactly as shown in your screenshot suddenly disappeared today 8/7/24.  How do I get it back?

Rich
Super User II

@Kandg wrote:

My file counter exactly as shown in your screenshot suddenly disappeared today 8/7/24.


99717be9658ef048f047e0bc23d58453.png

 

Kandg
Helpful | Level 7

Thanks!  When these little things are changed or updated how is it communicated to us users?  I looked in what is new section and nothing about this.  There are little things like this that change overnight on its own and are VERY frustrating.  I don't mind doing it a different way but show me what was changed and how to do it going forward.

Need more support?