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404 error message when trying to open any Paper file. How to resolve this?

404 error message when trying to open any Paper file. How to resolve this?

tourmaline51
New member | Level 2

I get a 404 Error message when trying to open paper files - in the iPhone app, on my desktop, and online.  After reading other similar posts in the community, it's perhaps something contained in one of my files (though it is preventing me from opening ALL files).  

 

The latest file I created that seemed to cause the problems is a book recommendations list - I had a table with the images of the book covers in the first column, and additional columns for author, genre, description (copied from Amazon), etc.  I shared the link to this file with my book club (about 5 other people) I don't know if there was a copyright issue (as I've read in other message boards with the same error), but I deleted the file and still cannot seem to access any of my paper files.

 

I just moved my files from Evernote to Paper, but perhaps I'll have to find an alternate solution?

 

Any ideas?

 

1 Reply 1

Megan
Dropbox Staff

Hi @tourmaline51, welcome to our Community!

 

Based on the error you received, it sounds like your sharing ability might have been temporarily suspended. You can find out more info at this Help Center article.

 

Can you check your emails, to see if you received any communications from us about this?

 

This will help me to assist further!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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