Re: send referral link via dropbox dashboard

freefmlk · ‎08-04-2023

Dear All,
I have sent referral links via dropbox dashboard one by one and now I cant 'send and I got this error massage form Dropbox "You've sent too many referral emails. Please contact support for assistance." there is no any way to contact support that's why I'm here. please let me know how to send more that 50 referral emails via dropbox dashboard at ones or one by one .
Good day.

Walter · ‎08-04-2023

Hi there @freefmlk, sorry to hear you're having issues with this.

Could you let us know how many referrals you've sent so far and how long have you been getting this error?

While we're at it, note that there's a limit to the referral space you can earn. In total, Dropbox Basic accounts can earn up to 16 GB through referrals while Dropbox Plus, Family, and Professional accounts can earn up to 32 GB.

Let us know of any updates!

Walter
Community Moderator @ Dropbox
dropbox.com/support

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View solution in original post

Walter · ‎08-04-2023

Hi there @freefmlk, sorry to hear you're having issues with this.

Could you let us know how many referrals you've sent so far and how long have you been getting this error?

While we're at it, note that there's a limit to the referral space you can earn. In total, Dropbox Basic accounts can earn up to 16 GB through referrals while Dropbox Plus, Family, and Professional accounts can earn up to 32 GB.

Let us know of any updates!

Walter
Community Moderator @ Dropbox
dropbox.com/support

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freefmlk · ‎08-04-2023

Hi Dear Walter ,
Thanks for your quecke respond , 😉
I have sent below 50 emails one by one continually via dropbox dashboard. after I got that error but I tried 2 , 4 times but I couldn't sent and I got that error again and again . so can you please let me know is there any limitation to sent invitation ?
Thank you 😋
freefm.lk

Walter · ‎08-04-2023

How long has it been since you first got this error @freefmlk?

Walter
Community Moderator @ Dropbox
dropbox.com/support

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freefmlk · ‎08-04-2023

Hi Dear Walter

I have created this account yesterday and I have send invitations on yesterday and also I got this error within yesterday.

but now I can send invitations again. and let me now is there any limitation to send invitation daily or hourly ?
and I'm sending invitations now . Please wait I let you know that whether can I send emails continually or not .

after sent 4 emails I got same error "You've sent too many referral emails. Please contact support for assistance."

Thank you

Rich · ‎08-04-2023

@freefmlk wrote:

let me now is there any limitation to send invitation daily or hourly ?

Dropbox generally doesn't disclose that information. Under normal use, those limits are rarely ever reached.