"Your dropbox is full" but it isn't

[Solomon N.]

On Mac air with newest OS. I uninstalled the app, checked the hard drive, restarted the computer, barked at the moon, clapped twice and prayed to allah. The problem remains. 

I refuse to pay to upgrade. I cannot sync additional files. 

[frdls]

Dropbox says I have 254GB of data and have exceeded my limit, but I have nothing stored in dropbox

[Megan]

Hey @frdls, I hope you're doing well! 

Can you send me a screenshot of your plan page, and what you see there? Do you happen to be a member on any shared folders, by any chance? 

Keep me posted, and we'll take it from there!