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Will I lose my account, if I don't upgrade?

Will I lose my account, if I don't upgrade?

Gabrielaa9
New member | Level 2

Hey I need help with some information. I have the basic free account and I keep getting emails to upgrade or I’ll loose my photos I don’t have my photos synced anymore. But am I going to loose my account?

1 Reply 1

Nancy
Dropbox Staff

Welcome to the Community, @Gabrielaa9!

 

Even if you don’t upgrade your Dropbox account to a paid plan, you should be able to keep it, along with any files stored on it. 

 

The only thing that may happen, if you go over-quota, is that you won't be able to add more files to your account and syncing will pause on your linked devices, until you go under-quota once more. 

 

Hope this helps.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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