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What happened with my extra storage from referrals?

What happened with my extra storage from referrals?

Vincent14
Helpful | Level 5

My stocking space went from 8,5Go to 2Go recently.
I've built up all this free data from inviting other people to be dropbox users (500Mo each).

 

1- Am I the only one with this loss?

 

2- Does anybody figured out a way to get back their full storage back?

1 Accepted Solution

Accepted Solutions

Vincent14
Helpful | Level 5

I see the basic plan. I see, only recently, 2Go. But I Also see my 7,9Go.
Here's a screenshot:Capture d’écran 2024-06-19 à 11.20.21.png

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4 Replies 4

Walter
Dropbox Staff

Hey there @Vincent14 - sorry to hear about this.

 

If you made sure that you're logged into the correct Dropbox account, can you please take a look at your plan tab and let me know what exactly is reported there in regards to your quota?

 

Thanks!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Vincent14
Helpful | Level 5

I see the basic plan. I see, only recently, 2Go. But I Also see my 7,9Go.
Here's a screenshot:Capture d’écran 2024-06-19 à 11.20.21.png

Walter
Dropbox Staff

So, everything seems fine according to your screenshot @Vincent14 

 

Can you clarify what exactly is troubling you? 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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Vincent14
Helpful | Level 5

everything's fine, my error!

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    Vincent14 Helpful | Level 5
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    Walter Dropbox Staff
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