Unable to add space to my account

[John Chapin]

I'm trying to upgrade my storage capacity but blocked with Messages that I am not eligible. i've received a recent message that my space is currently maxed out. Seeking help. So wish there was a human being to speak to by telephone!JohnI'm trying to upgrade my storage capacity but blocked with Messages that I am not eligible. Seeking help. So wish there was a human being to speak to by telephone!

[removed per the Community's Guidelines]

[Walter]

Hey @John Chapin - sorry to hear about this.

I'm not quite sure about the issue you're facing. Could you provide some additional information or a screenshot of what's troubling you? 

Thanks!