Re: Storage for new basic account bigger than old ones

CCH075

I sent a dropbox account invite to a friend to add extra storage to my own basic account. The new basic account created for my friend is bigger (5GB vs 2GB). That seems strange that a new account is bigger then old basic existing one. Is there a way to increase the old account storage to at least the new standard?

Mark

Dropbox basic accounts start at 2gb. That hasnt changed.

If a user has more than that they've got referral space, or, a bonus from somewhere (Quicken possibly?)

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CCH075

That person never had a Dropbox account. Once that person finished the account setup, it had 5GB of storage without doing anything else.

BenDBX

Hi @CCH075,

Would you mind if we reached out to you via email to look into this further?

Regards,

Ben

CCH075

Hi ben,

Yes, go ahead and contact me via email.

Thanks,

CCH075