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Storage disappeared after free trial

Storage disappeared after free trial

StudioduVerre
Explorer | Level 3

My account is using just over 5 GB and has been that way more or less for at least the past  5 years without any trouble. I'm not sure what my total capacity was but I had lots of space available. Since I allowed the free trial of Dropbox Plus, and I didn't pay to continue it, my total storage has dropped down to 2 GB so I am 3 GB over. I did not change anything from my end but Dropbox has reduced my storage for no reason that I can see. 

2 Replies 2

Mark
Super User II

What is www.dropbox.com/events showing?

Snd www.dropbox.com/referral_status


 


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StudioduVerre
Explorer | Level 3
The event history goes back to April of this year and, aside from my own addition and deletion of files, there are two events by Dropbox. One where they increased the quota to 2 TB and one where they dropped it down to 2.5 GB.
The only thing under referral status is the original note from when the account was opened in 2016.
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  • User avatar
    StudioduVerre Explorer | Level 3
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    Mark Super User II
What do Dropbox user levels mean?