Shared Folder - Not Enough Space To Access Folder

[MattKSawyer]

So I just started paying for DropBox specifically to allow myself and some online friends to upload/share larger files with each other.

I've got 1.9TB free.

However, my friends are reporting they can't access the folder I share with them with an error "Not enough space to access the folder". But I've got 1.9TB free. Why wouldn't they be able to access it?

Can't work it out. There doesn't appear to be any limits on the folder I'm sharing with them.

[Rich · Accepted solution]

---

@MattKSawyer wrote:

... an error "Not enough space to access the folder". But I've got 1.9TB free. Why wouldn't they be able to access it?

---

You paid for an upgrade. They did not. Since the shared folder exists within their own account, they need to have enough space available in their own account to hold the folder and anything it contains.

• https://help.dropbox.com/storage-space/storage-space

[MattKSawyer]

Thanks for the reply Rich, appreciate the time.

I must say though, this design choice from DropBox makes no sense to me as I'm already paying to host the files. Why would my friend need more storage if they are reading/writing directly to my folder? Sounds mad that we'd have to pay for the same thing twice.

Either way, I guess I just have to accept this is just the way Dropbox works. Cancelled my account as doesn't provide the functionality I need.

Cheers for the speedy response 🙂