Re: Out of Space in Dropbox Basic

Dragonlbm · ‎06-30-2023

If I have become out of space in Basic Dropbox, can I permanently delete documents and gain more space without have to upgrade?

Mark · ‎06-30-2023

Deleted files dont use quota @Dragonlbm , so, permanently deleting them will make no difference I'm afraid.

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captain-janeway · ‎07-03-2023

Deleting files DOESN'T reduce the amount of used space?

Hannah · ‎07-03-2023

Hey @captain-janeway, deleting files does free up space.

Permanently deleting them, though, doesn't free up any extra space, as files stop taking up space after they're simply deleted.

Hannah
Community Moderator @ Dropbox
dropbox.com/support

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gilesyy · ‎07-23-2023

Can someone please advise on HOW to regain space on dropbox basic. I have almost run out, I have deleted all files and yet my account continues to announce that my space is full.

Thank you.

Rich · ‎07-23-2023

@gilesyy wrote:

I have deleted all files and yet my account continues to announce that my space is full.

Then you still have something in your account. Check for shared folders you're a member of or backups that may be enabled.