Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Dear community,
I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before the 7 days, then again (after waiting 7 days) that there is a problem which however is not written by Nowhere.
We're really worried about that because they don't give us any timelines and the fact that the problem doesn't exist on the dropbox status page and that nobody else talks about it seems a bit suspicious.
I don't like writing these posts but we are really worried don't you think? Are any of you having similar problems? do they only have it with us?
sure that you want to discuss box setup and issues in the dropbox forum?
dropbox has major issues in delivering what they still keep falsely promoting and selling to their customers! - to resolve this should be the main focus in the dropbox forum.
I agree with Nitr0: as long as Dropbox Support continues to ignore its customers, and refrain from addressing any of the issues with its own service brought up in this forum and elsewhere, it makes perfect sense for us customers to assume that the problems are serious enough to threaten continuity of service and consider options like Box.
Hi there!
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