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How to do I free up quota on my Dropbox account?

How to do I free up quota on my Dropbox account?

Need Help3
New member | Level 2

How do I move files off dropbox when my dropbox is full?  If I try to move, copy, etc., it stops me since my box is full and asks me to increase my storage.  If I am taking files out of storage, I won't need more storage.  Is this a bug?

1 Reply 1

Jay
Dropbox Staff

Hi @Need Help3, thanks for posting today!

 

You should be able to download files from the site, and then delete them manually.

 

Another method would be to use the Dropbox desktop application for the files to sync to your desktop machine. Once they're there, you can move files out of the Dropbox folder to another folder on your computer. This would then delete those files from your account, freeing up space.

 

If you need any further assistance, please let me know!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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