You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Gala_4's avatar
Gala_4
Explorer | Level 4
2 years ago

Is there enough storage freed up to access a shared item?

I am an early adopter of Dropbox -- have been on for 10-15 years. I remember it was creaky at the beginning and I may have had more than 1 account until I got everything working. It's been fine and I...
  • Jay's avatar
    Jay
    2 years ago

    Hi Gala_4, if your account has 5.25 GB in total, then you won't be able to join a shared folder that is greater in size. 

     

    You'll need to either earn extra quota on your account, or purchase a paid plan to have enough to join that folder.

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!