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I've deleted over 1Gb of files and I'm still getting an out of space message

I've deleted over 1Gb of files and I'm still getting an out of space message

WillsCME
Explorer | Level 3
Go to solution

As title says, I should have over 1Gb of remaining space. I do not have Dropbox synced to a desktop folder. Why is the out-of-space message still appearing when I try to link a shared folder (folder is much smaller than 1Gb)?

1 Accepted Solution

Accepted Solutions

Walter
Dropbox Staff
Go to solution

Hey @WillsCME, thanks for using Dropbox and welcome to our Community!

 

Could you please let us know what's reported in your plan tab in regards to your quota? 

 

If you can also send us a screenshot of the error you're getting along with the exact steps you're taking, I'd appreciate it.

 

Thanks!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

2 Replies 2

Walter
Dropbox Staff
Go to solution

Hey @WillsCME, thanks for using Dropbox and welcome to our Community!

 

Could you please let us know what's reported in your plan tab in regards to your quota? 

 

If you can also send us a screenshot of the error you're getting along with the exact steps you're taking, I'd appreciate it.

 

Thanks!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

WillsCME
Explorer | Level 3
Go to solution

My mistake, the shared file was over 1 Gb, contrary to what the sender initially informed me. OK to mark as solved.

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    WillsCME Explorer | Level 3
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    Walter Dropbox Staff
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