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Re: Again only 2 GB

I remember having 3.6GB but I see only 2GB.

dreamcreator
New member | Level 2
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I allredy had 3,6 Gb but now after long time an new computer again only 2 😞

1 Accepted Solution

Accepted Solutions

dreamcreator
New member | Level 2
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Oops, it was not the same, I probably logged in with google.
So now I have to logout and login again i guess.
I even have 5,9 gb,

 

 

Thx

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5 Replies 5

Rich
Super User II
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@dreamcreator wrote:

I allredy had 3,6 Gb but now after long time an new computer again only 2 😞


Are you sure you signed in to the correct account? Dropbox doesn't remove space that you've earned through referrals, so it would still be on your account, assuming you're signed in to the correct account. You can see a list of all the space you've earned on your Referrals page.

 

Also, your Plan page will show you the exact usage and space in your account. If you can, provide a screenshot of your usage, being sure to mask any private information. It should look like this:

 

dd6b9f40ad9f4f328f7e0eee6df1da3f.png

 

 

 

dreamcreator
New member | Level 2
Go to solution

Oops, it was not the same, I probably logged in with google.
So now I have to logout and login again i guess.
I even have 5,9 gb,

 

 

Thx

dreamcreator
New member | Level 2
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But it doesnt work. I signed out. Now logged in, signed in in browser but dropbox make carousel. I am spinning around with the same Procedere.

dreamcreator
New member | Level 2
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Ok, I had to delete all users sessions an devices, now it synced

dreamcreator
New member | Level 2
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It is terrible but all synced files show Zero kb size. First when open the file it is to see how big it ;-(

Need more support?