I'm not sure why my Dropbox account appears full, since I only have a few photos stored.

[shamick59]

I keep getting a message to say my dropbox is full but I have no idea why as I only have a few photos AND it keeps uploading the same photos so I have to keep deleting the duplicates - can you help please?

[Nancy]

Thanks for posting on our Community, @shamick59! 

Have you made sure your Backups page online doesn’t contain any backup files that are taking up space?

If it does, you can delete those.

Let me know what you find.

[shamick59]

i I don't have access to an old laptop I was using so possibly this could be the reason  Not sure what I can do to remove the details from my account

[Megan]

Hey @shamick59, could you check your account's plan page, and let me know what it reports there in terms of your used quota? 

[shamick59]

I think I have deleted back ups  on my current laptop but that doesnt seem to have helped

[shamick59]

do you mean this info

Personal Dropbox spaceUsing 1.9 GB of 2 GB

Standard files (682.7 MB)

Backup (1.2 GB) - not sure where this back up is?

Replay (0 bytes)

Shared files (0 bytes)

Unused space (146.6 MB)

[Rich]

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@shamick59 wrote:

Backup (1.2 GB) - not sure where this back up is?

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Your Backups page.