Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
As a long time basic user, I currently have 26,2 GB of storage space. However, Dropbox suddenly treats my account as if I only had 2 GB storage space.
None of the paid plans are suitable for me bc I barely use Dropbox. The 26 GBs were perfect for importing vids & pics from my phone.
Can someone help me out?
What is www.dropbox.com/events showing in regards space?
What about www.dropbox.com/account in terms of quota?
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Hi Mark, thanks for your reply
Event
@DownW wrote:
I currently have 26,2 GB of storage space. However, Dropbox suddenly treats my account as if I only had 2 GB storage space.
I'm not seeing an issue here. Your screenshots are showing that you have the Basic plan, which includes 2GB of space, and you've earned another 24GB. It's showing that you have 26 GB of space.
What, exactly, is the issue that you're having?
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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