I can't access my Dropbox files as the "Upgrade your plan" prompt keeps appearing.

[Noleafcloverx]

When I log into Dropbox I see the home screen for about 3 seconds then the "Upgrade your plan" screen appears. I select basic plan again and then it reloads the home screen and about 3 seconds later it again loads the "upgrade your plan" screen and forever cycles through this process. I can't get into my documents. I only have about half a gigabyte of space used. this is so stupid.

[Walter]

Thanks for clarifying that for us @Noleafcloverx 

As a last step, could you try logging out of your account and then back in and let us know if you still get the same results?

If the issue persists, we'll reach out via email to investigate further. 

[Noleafcloverx]

This did not work either.

[Hannah]

Thanks for trying, @Noleafcloverx.

I just emailed you to the address associated with your Community profile and we'll continue investigating there.

Thanks.

[Noleafcloverx]

As a note I deleted Dropbox off my phone and now I no longer have the problem. I keep an eye on it, but that may have been the issue.

[Noleafcloverx]

Nevermind, its still doing it...

[Hannah]

No worries, @Noleafcloverx, just get back to my email, and we'll investigate this further internally.

Thanks.

[Noleafcloverx]

Like I said before. Now there is no follow up and no solution. The free option is broken and a scam. Only way to unlock things is to get a paid version...