Dropbox removing external disk support for Mac users
In case anyone's unaware... if you're a Mac user storing your Dropbox on an external drive, you'll shortly lose that ability.
https://talk.tidbits.com/t/dropbox-drops-support-for-storing-files-...
We’re excited to share that external drive support for Dropbox for macOS on File Provider is now available for testing as a beta feature. This is available to some users today and will be available to additional users on a rolling basis. In order to be eligible to test this feature, please follow the instructions in this Help Center article.
Keep in mind that participation in beta programs is subject to the certain terms and conditions. There are certain additional participation requirements:
This beta is only available to US-based users
You must be on macOS 15 beta
You must have an external drive that is APFS formatted and encrypted
Please let me know if you have any further questions!
In spite of this thread, I renewed for another year back in November under the premise that Dropbox said they would not FORCE the update and you had to opt in. I'm on Ventura on a Mac Studio that restarts fresh every day, and am still fine with my 2TB living on an external drive. My 2015 iMac (back on Mojave) is also still doing fine with Dropbox on an external.
It's not in spite of this thread.. it's because of this thread, at least in part. At the beginning of this thread, Dropbox said there were NO other alternatives and dropbox would ONLY be supported on the system drive. Because of this thread (at least in part), Dropbox backpedaled a little and now says you can still use the previous version of Dropbox and store on external drives. So... thank those of us who have whined about this from the start. :).
Just weighing in on the recent comments on this thread. No one here should be arguing over whether a person should purchase enough internal storage to satisfy the new cloud storage mechanism. That is a personal choice, based on budget and need, and is not always realistic. I personally have 7TB of data and much more on the way. Macbook Pros max out at 8TB, and at an additional cost of $2,200. If that is a good plan for YOU, then so be it. But it won't be for most.
I'm going to reiterate my long term solution which has been working flawlessly, in case it helps others here. I purchased a 5-drive Synology DS1522+ NAS and loaded it with enough WD Red drives to give me 20+TB of data. One of the software packages that is included, Synology Drive, has local/cloud sync features just like Dropbox, so I can locally sync whatever project I'm working on at the moment for fast speeds, then switch those files back to cloud only when the project is complete to free that space up again. It works just as well as Dropbox. However, I decided to upgrade my network components to 10Gbe so that I can work directly off the NAS, and this gave me around 700MB/s write, 900MB/s read speeds, which is plenty for my personal needs. This entire setup cost me around $1,500, far less than Apple charges for around 1/3 the local storage on a new Macbook Pro. I ALSO pay around $10/month to back up all of my files to iDrive E2 cloud storage, which the Synology NAS does automatically every night, eliminating most risk from using local storage.
beenyweenies this is a perfect solution for those of us with the tech chops to manage it. I also have a Synology NAS and have thought hard about doing something similar — but honestly have found it simpler to go with a provider such as Sync.com. I have Gigabit Internet and 2,5 Gbps throughput, however, which would make my NAS access faster —and your solution of daily backing up your entire Synology Drive to iDrive E2 is an ingenious set of suspenders that would solve my one reservation about taking the NAS route. I’d like to hear what others think of this. C’mon community, let’s talk! How many of you would feel comfortable going this route?
The fact that you've been mentioning your plan to switch to Sync.com for over a year now but haven't actually made the move is quite telling. It's almost become a running joke, hasn't it? I've given Sync.com a try myself, and to be frank, it doesn't hold a candle to even 10% of what Dropbox offers in terms of speed and synchronization. Despite its shortcomings, Dropbox remains at the forefront for a reason. While the idea of a "ingenious set" of solutions like combining a Synology NAS with iDrive E2 backups sounds creative, when it comes to our data, we're not looking for a clever experiment. We need reliability, top-notch speed, and seamless sync - no room for risks in this game.
So I'm going to reiterate my position - see other thread - Dropbox should expand the storage allocation in its Professional plan. As our digital storage needs continue to grow, it's crucial for such services to adapt and offer more space to accommodate the increasing volume of data professionals handle daily.
beenyweenies Something else that people who haven’t worked with Synology is that the NAS can be configured for two-drive redundancy — i.e. as many as two of your five drives can fail and you won’t lose any data — which makes it fairly unlikely, barring disaster, that you’ll need to use your cloud backup.
"I'm going to reiterate my long term solution which has been working flawlessly, in case it helps others here. I purchased a 5-drive Synology DS1522+ NAS and loaded it with enough WD Red drives to give me 20+TB of data. One of the software packages that is included, Synology Drive, has local/cloud sync features just like Dropbox, so I can locally sync whatever project I'm working on at the moment for fast speeds, then switch those files back to cloud only when the project is complete to free that space up again. It works just as well as Dropbox. However, I decided to upgrade my network components to 10Gbe so that I can work directly off the NAS, and this gave me around 700MB/s write, 900MB/s read speeds, which is plenty for my personal needs. This entire setup cost me around $1,500, far less than Apple charges for around 1/3 the local storage on a new Macbook Pro. I ALSO pay around $10/month to back up all of my files to iDrive E2 cloud storage, which the Synology NAS does automatically every night, eliminating most risk from using local storage."
While your Synology DS1522+ NAS setup presents a cost-effective solution and appears to meet your personal needs, it's crucial to recognize that such configurations might not be adequate for all professional settings, particularly due to their dependence on external cables which detracts from a seamless experience. For professionals involved in producing and exporting 8K video files, undertaking extensive photo, movie, and music production for clients, or engaging in complex machine learning projects, the superior data transfer speeds 3'000 MB/s offered by Apple's internal storage become indispensable. Furthermore, the simplicity, cohesion, and integrated backup capabilities provided by Apple's ecosystem, notably through TimeMachine (which is free), deliver an unparalleled, hassle-free experience that a NAS setup, with its intricate configuration and reliance on physical connections, simply cannot match. While NAS systems offer notable flexibility and cost-effectiveness, the efficiency, speed, and integration of built-in solutions are paramount for tasks requiring high bandwidth, ensuring optimal productivity and peace of mind for demanding professional endeavors.
When the entirety of your work hinges on data - its accessibility, speed, integrity, and backup - spending an extra $1'500 is a negligible cost. Ensuring the utmost reliability and performance of your data management system is paramount when your livelihood and income(s) depend on it.
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!
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Talk to the Dropbox Community and get advice from members.","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/"},"Rank:rank:41":{"__typename":"Rank","id":"rank:41","position":24,"name":"Collaborator | Level 8","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:103387":{"__typename":"User","id":"user:103387","uid":103387,"login":"Jon C.10","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-11.svg"},"rank":{"__ref":"Rank:rank:41"},"email":"","messagesCount":23,"biography":null,"topicsCount":4,"kudosReceivedCount":76,"kudosGivenCount":6,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2015-10-19T16:46:00.000-07:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0},"ForumTopicMessage:message:659876":{"__typename":"ForumTopicMessage","uid":659876,"subject":"Dropbox removing external disk support for Mac users","id":"message:659876","revisionNum":3,"repliesCount":697,"author":{"__ref":"User:user:103387"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:101001015"},"conversation":{"__ref":"Conversation:conversation:659876"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:659876"},"body@stripHtml({\"truncateLength\":200})":" In case anyone's unaware... if you're a Mac user storing your Dropbox on an external drive, you'll shortly lose that ability. \n \n https://talk.tidbits.com/t/dropbox-drops-support-for-storing-files-...","body@stringLength":"2679","rawBody":"
In case anyone's unaware... if you're a Mac user storing your Dropbox on an external drive, you'll shortly lose that ability.
Just confirmed this with DB support (see below). Gutted - been with Dropbox for years and our entire video team flow is based around it 😕
\n
>Hi there, I read today that you are scrapping the ability to store the Dropbox folder on external disks, on OSX. I'd like to ask more about this please.
\n
> Hello Jon, and thank you for contacting Dropbox Support. My name is Joseph, and I will be more than happy to look into your request, right away.
\n
That is correct Jon, as part of the Dropbox for macOS update, the Dropbox folder must be located in ~/Library/CloudStorage.
>This is a showstopper for us, and will mean we have to move to another service. We have a large distributed team using DB for video work, no way it'll fit within internal drives. Is there a workaround?
\n
\n
> I totally understand and I apologize for the inconvenience. Unfortunately, there is no workaround on this as changing the location of your Dropbox folder is no longer supported by macOS.
>This change doesn't seem to have hit us yet - we're running a variety of machines inc Ventura What will trigger its enforcement? Can we stay on an earlier OS or Dropbox version?
>The updates happening automatically every time the Dropbox app is restarting, for example if your device never restarts it should maintain the older version but we can't guarantee full functionality on older versions of the application.
>So what will happen - if we have a Dropbox folder on an 8TB drive and a tiny internal drive - will it try to clone stuff across and eat up the space? What's the mechanism?
>That's right, it will try to move the content on your internal drive until it has no space and gives you an error.
>Is Smartsync still supported? I.e. will it move stuff to being online only if it won't fit?
Just confirmed this with DB support (see below). Gutted - been with Dropbox for years and our entire video team flow is based around it 😕
\n
>Hi there, I read today that you are scrapping the ability to store the Dropbox folder on external disks, on OSX. I'd like to ask more about this please.
\n
> Hello Jon, and thank you for contacting Dropbox Support. My name is Joseph, and I will be more than happy to look into your request, right away.
\n
That is correct Jon, as part of the Dropbox for macOS update, the Dropbox folder must be located in ~/Library/CloudStorage.
>This is a showstopper for us, and will mean we have to move to another service. We have a large distributed team using DB for video work, no way it'll fit within internal drives. Is there a workaround?
\n
\n
> I totally understand and I apologize for the inconvenience. Unfortunately, there is no workaround on this as changing the location of your Dropbox folder is no longer supported by macOS.
>This change doesn't seem to have hit us yet - we're running a variety of machines inc Ventura What will trigger its enforcement? Can we stay on an earlier OS or Dropbox version?
>The updates happening automatically every time the Dropbox app is restarting, for example if your device never restarts it should maintain the older version but we can't guarantee full functionality on older versions of the application.
>So what will happen - if we have a Dropbox folder on an 8TB drive and a tiny internal drive - will it try to clone stuff across and eat up the space? What's the mechanism?
>That's right, it will try to move the content on your internal drive until it has no space and gives you an error.
>Is Smartsync still supported? I.e. will it move stuff to being online only if it won't fit?
>It is, however it is now known as online-only.
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It's not in spite of this thread.. it's because of this thread, at least in part. At the beginning of this thread, Dropbox said there were NO other alternatives and dropbox would ONLY be supported on the system drive. Because of this thread (at least in part), Dropbox backpedaled a little and now says you can still use the previous version of Dropbox and store on external drives. So... thank those of us who have whined about this from the start. :).
","body@stringLength":"490","rawBody":"
It's not in spite of this thread.. it's because of this thread, at least in part. At the beginning of this thread, Dropbox said there were NO other alternatives and dropbox would ONLY be supported on the system drive. Because of this thread (at least in part), Dropbox backpedaled a little and now says you can still use the previous version of Dropbox and store on external drives. So... thank those of us who have whined about this from the start. :).
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Interesting!
In spite of this thread, I renewed for another year back in November under the premise that Dropbox said they would not FORCE the update and you had to opt in. I'm on Ventura on a Mac Studio that restarts fresh every day, and am still fine with my 2TB living on an external drive. My 2015 iMac (back on Mojave) is also still doing fine with Dropbox on an external.
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Interesting!
In spite of this thread, I renewed for another year back in November under the premise that Dropbox said they would not FORCE the update and you had to opt in. I'm on Ventura on a Mac Studio that restarts fresh every day, and am still fine with my 2TB living on an external drive. My 2015 iMac (back on Mojave) is also still doing fine with Dropbox on an external.
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Dropbox removing external disk support for Mac users","moderationData":{"__ref":"ModerationData:moderation_data:786708"},"body":"
Hi Everybody,
\n
\n
We’re excited to share that external drive support for Dropbox for macOS on File Provider is now available for testing as a beta feature. This is available to some users today and will be available to additional users on a rolling basis. In order to be eligible to test this feature, please follow the instructions in this Help Center article.
\n
\n
Keep in mind that participation in beta programs is subject to the certain terms and conditions. There are certain additional participation requirements:
\n
\n
This beta is only available to US-based users
\n
You must be on macOS 15 beta
\n
You must have an external drive that is APFS formatted and encrypted
\n
\n
\n
Please let me know if you have any further questions!
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Just weighing in on the recent comments on this thread. No one here should be arguing over whether a person should purchase enough internal storage to satisfy the new cloud storage mechanism. That is a personal choice, based on budget and need, and is not always realistic. I personally have 7TB of data and much more on the way. Macbook Pros max out at 8TB, and at an additional cost of $2,200. If that is a good plan for YOU, then so be it. But it won't be for most.
I'm going to reiterate my long term solution which has been working flawlessly, in case it helps others here. I purchased a 5-drive Synology DS1522+ NAS and loaded it with enough WD Red drives to give me 20+TB of data. One of the software packages that is included, Synology Drive, has local/cloud sync features just like Dropbox, so I can locally sync whatever project I'm working on at the moment for fast speeds, then switch those files back to cloud only when the project is complete to free that space up again. It works just as well as Dropbox. However, I decided to upgrade my network components to 10Gbe so that I can work directly off the NAS, and this gave me around 700MB/s write, 900MB/s read speeds, which is plenty for my personal needs. This entire setup cost me around $1,500, far less than Apple charges for around 1/3 the local storage on a new Macbook Pro. I ALSO pay around $10/month to back up all of my files to iDrive E2 cloud storage, which the Synology NAS does automatically every night, eliminating most risk from using local storage.
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beenyweenies this is a perfect solution for those of us with the tech chops to manage it. I also have a Synology NAS and have thought hard about doing something similar — but honestly have found it simpler to go with a provider such as Sync.com. I have Gigabit Internet and 2,5 Gbps throughput, however, which would make my NAS access faster —and your solution of daily backing up your entire Synology Drive to iDrive E2 is an ingenious set of suspenders that would solve my one reservation about taking the NAS route. I’d like to hear what others think of this. C’mon community, let’s talk! How many of you would feel comfortable going this route?
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The fact that you've been mentioning your plan to switch to Sync.com for over a year now but haven't actually made the move is quite telling. It's almost become a running joke, hasn't it? I've given Sync.com a try myself, and to be frank, it doesn't hold a candle to even 10% of what Dropbox offers in terms of speed and synchronization. Despite its shortcomings, Dropbox remains at the forefront for a reason. While the idea of a \"ingenious set\" of solutions like combining a Synology NAS with iDrive E2 backups sounds creative, when it comes to our data, we're not looking for a clever experiment. We need reliability, top-notch speed, and seamless sync - no room for risks in this game.
So I'm going to reiterate my position - see other thread - Dropbox should expand the storage allocation in its Professional plan. As our digital storage needs continue to grow, it's crucial for such services to adapt and offer more space to accommodate the increasing volume of data professionals handle daily.
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beenyweenies Something else that people who haven’t worked with Synology is that the NAS can be configured for two-drive redundancy — i.e. as many as two of your five drives can fail and you won’t lose any data — which makes it fairly unlikely, barring disaster, that you’ll need to use your cloud backup.
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\"I'm going to reiterate my long term solution which has been working flawlessly, in case it helps others here. I purchased a 5-drive Synology DS1522+ NAS and loaded it with enough WD Red drives to give me 20+TB of data. One of the software packages that is included, Synology Drive, has local/cloud sync features just like Dropbox, so I can locally sync whatever project I'm working on at the moment for fast speeds, then switch those files back to cloud only when the project is complete to free that space up again. It works just as well as Dropbox. However, I decided to upgrade my network components to 10Gbe so that I can work directly off the NAS, and this gave me around 700MB/s write, 900MB/s read speeds, which is plenty for my personal needs. This entire setup cost me around $1,500, far less than Apple charges for around 1/3 the local storage on a new Macbook Pro. I ALSO pay around $10/month to back up all of my files to iDrive E2 cloud storage, which the Synology NAS does automatically every night, eliminating most risk from using local storage.\"
While your Synology DS1522+ NAS setup presents a cost-effective solution and appears to meet your personal needs, it's crucial to recognize that such configurations might not be adequate for all professional settings, particularly due to their dependence on external cables which detracts from a seamless experience. For professionals involved in producing and exporting 8K video files, undertaking extensive photo, movie, and music production for clients, or engaging in complex machine learning projects, the superior data transfer speeds 3'000 MB/s offered by Apple's internal storage become indispensable. Furthermore, the simplicity, cohesion, and integrated backup capabilities provided by Apple's ecosystem, notably through TimeMachine (which is free), deliver an unparalleled, hassle-free experience that a NAS setup, with its intricate configuration and reliance on physical connections, simply cannot match. While NAS systems offer notable flexibility and cost-effectiveness, the efficiency, speed, and integration of built-in solutions are paramount for tasks requiring high bandwidth, ensuring optimal productivity and peace of mind for demanding professional endeavors.
When the entirety of your work hinges on data - its accessibility, speed, integrity, and backup - spending an extra $1'500 is a negligible cost. Ensuring the utmost reliability and performance of your data management system is paramount when your livelihood and income(s) depend on it.
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