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Forum Discussion
Jon C.10
2 years agoCollaborator | Level 8
Disaster: Dropbox removing external disk support for Mac users :(
In case anyone's unaware... if you're a Mac user storing your Dropbox on an external drive, you'll shortly lose that ability. https://talk.tidbits.com/t/dropbox-drops-support-for-storing-files-on...
- 4 months agoHi Everybody,We’re excited to share that external drive support for Dropbox for macOS on File Provider is now available for testing as a beta feature. This is available to some users today and will be available to additional users on a rolling basis. In order to be eligible to test this feature, please follow the instructions in this Help Center article.Keep in mind that participation in beta programs is subject to the certain terms and conditions. There are certain additional participation requirements:
- This beta is only available to US-based users
- You must be on macOS 15 beta
- You must have an external drive that is APFS formatted and encrypted
Please let me know if you have any further questions!
jaesm
Helpful | Level 6
I tested it with a couple gigs worth of files and it seems to work. I'd really like to hear from Dropbox or someone who knows more about the situation. If it is working now, how come no one is talking about it? It makes me think I'm missing an important piece here.
GraphicQuarter
2 years agoHelpful | Level 6
It looks like a temp fix at best. They still warn that if you update to the new 'Dropbox for macOS on File Provider' then you won't be able to use an external drive.
- Curly1234562 years agoHelpful | Level 6
Well, this is a genuine workaround it seems
I suppose one would just have to never update either the hated Dropbox or the despised Mac OS?
- GraphicQuarter2 years agoHelpful | Level 6
Updating MacOS seems to be fine (well for now on Ventura anyway), but yep don't update Dropbox or you'll lose the option to use an external drive. That said, this issue has already forced me to go for a bigger internal drive, which although expensive, does appear to have made me future proof. Most annoying is the lack of transparency on this issue, with Dropbox just blaming Apple and Apple saying nothing at all! It doesn't inspire confidence.
- Richard Schletty2 years agoCollaborator | Level 8
EDIT: My procedure below worked for me because I had unwittingly upgraded to "Dropbox for macOS on File Provider" several months ago – before Dropbox finally stopped prompting certain Dropbox users to upgrade. The advice below is a way to "downgrade" and allow storage on an external drive.
I found the way to downgrade from "Dropbox for macOS on File Provider" at https://help.dropbox.com/installs/dropbox-for-macos-support. I logged out and back into Dropbox on my MacBook Pro (500 GB boot drive) running macOS Monterey. I was able to opt out of "Dropbox for macOS on File Provider" and select an external SSD drive as my Dropbox location. My Dropbox files synced up selectively, exactly as I had previously configured.
Here is an excerpt from the above page:
If you’ve updated to Dropbox for macOS on File Provider but want to change the location of your Dropbox folder back to your external drive, you can do so by following the instructions below.
To log out of your account:
- Click the Dropbox icon in the menu bar.
- Click your profile picture or initials.
- Click Preferences.
- Click Account.
- Click Sign out.
You’ll then be prompted to re-enter your account information.
To log back in to your account:
- Click Sign in with Dropbox.
- Select how you want to store your files (local or online-only).
- Click Next.
- Click Advanced settings when you see “You're almost finished.”
- Under Dropbox location, select a folder location.
- You can choose to store the Dropbox folder on your external drive from this screen.
- Click Done.
Note: Changing the location of your Dropbox folder may cause issues opening online-only files in third-party applications. These files may need to be re-linked.
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