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Bumped down to 2 GB

Bumped down to 2 GB

Raknaar
New member | Level 2

Hi DB

 

All of a sudden i've been hit with a "you need more space, please upgrade", when before i've never had that problem. Earlier i've had more than 2GB as my limit, and the referral page has not stated that more space has expired. 

 

Is there anything i can do on my end? It just seems weird.

 

Cheers

Raknaar

3 Replies 3

Jay
Dropbox Staff

Hi @Raknaar, thanks for bringing this to our attention.

 

According to this page on your account, how much quota do you have in total, and how much is being used up?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Raknaar
New member | Level 2

Hi Jay

On that page it says 9,8 GB out of 8.75 GB, but on the desktop app i only have 2GB.

 

 

Jay
Dropbox Staff

Are you certain that you're signed into the same account on the computer?

 

If you go into the desktop preferences and view the Account tab, do you see the correct quota there and the same email address as the site?


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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    Jay Dropbox Staff
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    Raknaar New member | Level 2
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