Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Hi DB
All of a sudden i've been hit with a "you need more space, please upgrade", when before i've never had that problem. Earlier i've had more than 2GB as my limit, and the referral page has not stated that more space has expired.
Is there anything i can do on my end? It just seems weird.
Cheers
Raknaar
Hi @Raknaar, thanks for bringing this to our attention.
According to this page on your account, how much quota do you have in total, and how much is being used up?
This will help me to assist further!
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi Jay
On that page it says 9,8 GB out of 8.75 GB, but on the desktop app i only have 2GB.
Are you certain that you're signed into the same account on the computer?
If you go into the desktop preferences and view the Account tab, do you see the correct quota there and the same email address as the site?
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!