Settings and Preferences
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Where can I find the Third-Party AI tab on the settings? I want to turn it off but I can't find it anywhere in my settings.
Hi there @fictionlover - thanks for using Dropbox and welcome to our Community!
I'm assuming you're referring to the steps outlined in this Help Center article - is this correct?
If that's the case, can you clarify what Dropbox plan you're on at the moment?
Thanks!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Basic. I actually followed the steps in the article but I still can't see the third party AI tab in my settings. Where is it?
This is currently available to Dropbox Professional, Essentials, Business, Business Plus, and some customers on Dropbox Standard and Advanced plans at the moment and not on the Basic plan @fictionlover
I hope this clears things up!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Does this mean that there's no third party AI on basic Dropbox accounts?
Hi @fictionlover, Dropbox Basic plan users are not currently eligible to participate in the Dropbox AI alpha.
You can see more about this here.
Megan
Community Moderator @ Dropbox
dropbox.com/support
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You can always try our 30 day free trial in any of our paid plans if you want to experience first hand about Third Party AI. You will only be charged for the subscription if you will not cancel the trial within the 30 day period. To know more about Dropbox AI, you can reference on this link for your guidance: https://help.dropbox.com/view-edit/dropbox-ai-overview
No, thank you. I don't need it
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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