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Verifying email not working. It won't let me share content.

Verifying email not working. It won't let me share content.

KelleyO
New member | Level 2

I have verified my email address multiple times and Dropbox will not let me share or copy a link and it keeps saying that I can't until my email address is verified.  What can I do?  I can't even chat with support because it says I have to verify my email address.

1 Reply 1

Megan
Dropbox Staff

Hey @KelleyO, thanks for posting here today! 

 

Would you be able to send me a screenshot of the message you get on your end, when trying to share your content? 

 

When you access your account's settings do you see your email as verified there? 

 

Let me know more! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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