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Re: Account suspended

My account was suspended, how can I access it again?

Michael G.88
New member | Level 1
‎02-07-2016 04:14 PM
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Hi

I have been using DropBox for a long time to send the files to my customers.

Recently, one of my customers invited me to join her Business Team. I accepted the invitation, but I was suspecting that all my personal files were been sharing with the team, so I asked the administrator to change my email address, so I separate my personal files and team files. Today, I received an email saying that my account was suspended and I can't access my old DropBox anymore.

I need my account back. How do I proceed?

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Erin G.
New member | Level 1
‎03-05-2016 06:36 PM
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It's not clear at all. I use DropBox daily and the same thing happened to me. DropBox support had to restore my personal account. It took about a week. 

Need more support?