Settings and Preferences
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Hi,
My account was deleted as I was inactive for over a year, and I understand that but is it possible if I can get back the space I earned through referrals to friends previously and yes, I registered with the same email address?
I would like to reactivate an account that was closed due to inactivity. I cannot find any way to contact support for this.
I'm afraid that if the account has already been closed @lessly, that we wouldn't be able to restore the account to the same state as it was before.
If you'd like to, you could open up a new account with the same email address. However, it will be a brand new account without any associated to the previous account.
Hope this info helps!
Daphne
Community Moderator @ Dropbox
dropbox.com/support
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My Dropbox account [Removed as per Community Guidelines] was deleted by the Dropbox team, how do i return ir back?
Hi @Khaled Yassin, what error do you get when you attempt to login to the account? Were you part of a Dropbox Business team?
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Hi, I have the same issue. My account has been deleted as I was inactive for over one year. But, those files are very important to me. How can I get them back?
Walter
Community Moderator @ Dropbox
dropbox.com/support
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I know its been a long time but is there anyway i can get my pics back ive been using another email so didn't see the one about this ty
No, sorry, once an account is removed for inactivity the files are permanently removed.
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