Settings and Preferences
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Using 2-step verification, I've recently tried switching from receiving texts to using the mobile authenticator. However, the latter is not working.
I'm getting 'invalid' code when i try to input the code generated. How is this possible?
Is there no other way to use 2-step authenticator without having to resort to texts?
I recently switched to a different phone .When i reloaded app to new phone and register with my Google account and passwords none of my pictures are there.
It's like i just opened New account. How do i retrieve my lost photos ?
My email address has changed, how do I change it in DropBox?
In the Help Center it says "As a last resort, you can sign in using your password and the emergency backup codes given to you when you first turned on two-step verification.".
Unfortunately I did not get any mail with such a code and can not access the old phone-number any more and can not login or have any installed clients!
Is there anything I can do?
Otto,
You don't receive an email with the code, the code is generated and displayed on your screen during the setup process. You needed to print it out during the setup process.
I don't expect much hope, I am sorry to say. You can contact support and ask for potential solutions. I would only expect you to move everything to a new account.
Me robaron mi Notebook con acceso a Dropbox y toda la información. La puedo borrar en forma remota. Tengo la cuenta classic
How do I export my photos from one email address to a new one please.
Forgot password on old phone and had to register new fone with a different email address
Preciso de ajuda??
hola, necesito ayuda. He eliminado un Gmail y me he olvidado antes de hacerlo de bajar mis archivos del Dropbox a un pen drive, y realmente ha pasado tiempo y ya no recuerdo la contraseña y era una cuenta vinculada a otro móvil que ya no tengo. Como puedo hacer para recuperarla? Probé todos los medios y no se si tiene que ver con que el Gmail ya no existe. Gracias.
Hola. No consigo acceder a mis fotos dado que cambie de teléfono y no se sincronizaba con mis archivos antiguos, elimine de mi computadora el acceso directo de dropbox, y al reeinstalar en la computadora e instalar en mi nuevo teléfono, no aparecieron mis fotos antiguas, solo aparecen las nuevas fotos.
Que puedo hacer para volver a esas fotos antiguas. mi email [personal information removed as per the Community's Guidelines]
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