cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
If you’ve changed your email address, now's the perfect time to update it on your Dropbox account and we’re here to help! Learn more here.

Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Issues when I try to log into Dropbox with my account.

Issues when I try to log into Dropbox with my account.

Pravej ansari
New member | Level 2

My Dropbox is not loging .dropbox say to me . We sent a 6 digit code . But I can't have 6 digit code . Becouse I did not link old dropbox to my divice . So can I access older dropbox

1 Reply 1

Megan
Dropbox Staff

Hi @Pravej ansari, let's jump right into this! 

 

I'm not entirely sure we're on the same page here. You mentioned that you have issues when trying to log into your Dropbox account. 

 

However, I'm not sure as to what happens when you try to do so. Do you have access to the email address linked to your Dropbox account? 

 

Without access to the email address itself, it wouldn't be possible to read this code. Is it not possible to recreate the email address and attempt to login again?

 

Let me know more! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Megan Dropbox Staff
What do Dropbox user levels mean?