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Issues when I try to log into Dropbox with my account.

Issues when I try to log into Dropbox with my account.

Pravej ansari
New member | Level 2

My Dropbox is not loging .dropbox say to me . We sent a 6 digit code . But I can't have 6 digit code . Becouse I did not link old dropbox to my divice . So can I access older dropbox

1 Reply 1

Megan
Dropbox Staff

Hi @Pravej ansari, let's jump right into this! 

 

I'm not entirely sure we're on the same page here. You mentioned that you have issues when trying to log into your Dropbox account. 

 

However, I'm not sure as to what happens when you try to do so. Do you have access to the email address linked to your Dropbox account? 

 

Without access to the email address itself, it wouldn't be possible to read this code. Is it not possible to recreate the email address and attempt to login again?

 

Let me know more! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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