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Incorrect name in Dropbox email

Incorrect name in Dropbox email

Srgreenwood
Helpful | Level 5
Go to solution

Apologies if this is posted in the wrong place or has already been raised.

 

On 12/12/2021 I received an email from Dropbox titled 'Updates to our Terms of Service and Privacy Policy'.

 

This email started with 'Hi fYJ0*****2N'.  My dropbox password was  'fYJ0*****2N' (I've changed this both here and permanently to access my account.

 

Later the same day I received the same email - this time addressed to my name.

 

Is this a data leak? Certainly sending passwords via email isn't great!

Have others received this email or is it just me (note, I've changed my password!)?

PS: I have Dropbox emails sent to a separate email alias (dropbox@....) so am sure it was from them.


See screenshot;

 

InkedScreenshot 2021-12-14 at 10-56-21 Updates to our Terms of Service and Privacy Policy Fastmail_LI.jpg

11 Replies 11

Uzaif Nadeem
New member | Level 2
Go to solution
Access is higher than my owner ship

Hannah
Dropbox Staff
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Hey @Uzaif Nadeem , are you having some kind of issue related to this thread?

 

Can you please give us some more details?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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