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Floyd F.'s avatar
Floyd F.
New member | Level 1
10 years ago
Solved

I need to correct the spelling in my email address - how can I do that

When registering, I misspelled my email address and not the site will not let me sign on.

  • You don't need to verify your existing email to be able to change to a new one.

    • Sign in to your account on https://www.dropbox.com
    • Visit https://www.dropbox.com/account
    • Click on "Verify email" under your email address
    • Click on "Update email address" in the lower left corner of the new modal
    • Enter your new email, confirm it and enter your Dropbox password

     

    how do I delete account

    If you really need to delete your account, follow the steps outlined here:

     

    [This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Ask a Question section here.]

  • Gwyn W.1's avatar
    Gwyn W.1
    New member | Level 1

    I had the same problem and was in a vicious cycle of Dropbox requiring me to verify my account by clicking a link sent to my email (which was misspelled and not valid). The only solution I could find was to delete the account and create a new one with proper email address.
    Hope this helps.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    You don't need to verify your existing email to be able to change to a new one.

    • Sign in to your account on https://www.dropbox.com
    • Visit https://www.dropbox.com/account
    • Click on "Verify email" under your email address
    • Click on "Update email address" in the lower left corner of the new modal
    • Enter your new email, confirm it and enter your Dropbox password

     

    how do I delete account

    If you really need to delete your account, follow the steps outlined here:

     

    [This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Ask a Question section here.]