Settings and Preferences
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I just upgraded to a new iMac. I put the wrong email address down when setting up Dropbox on the new computer. I treied to edit my email address under settings and put in the correct one but got a message that the id and password I tried to correct it to are already in use (yeah, by me)
apreciate assistance
Hey there @SeniorBlanco,
I'd be more than happy to help!
To access a different Dropbox account from the desktop app, simply sign out and back in again.
Let me know how it goes!
Lusil
Community Moderator @ Dropbox
dropbox.com/support
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I did as you suggested; I'm able to access my primary Drop Box account but when I go into Finder and look at the Dropbox folder it only has the few files/folders associated with the old account I mistakenly entered when I set up Drop Box on my new iMac
Thanks for your swift reply, @SeniorBlanco.
It sounds like you're looking at the Dropbox folder that's associated with the account you connected previously.
Please note that when you link to a different Dropbox account, the app should detect that another Dropbox folder already exists on the computer and should give you two options: Choose Another Location or Install.
If you want your new Dropbox folder to be in:
Let me know of any updates!
Lusil
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Hi @SeniorBlanco,
Just some tips. You can check if the right e-mail (account) is associated with particular application instance, using a look at "Account linking" field in Account tab on Dropbox Preferences. To be sure that proper account will be associated, initially login your target account, in the web browser, and after that do @Lusil suggestions.
Hope this gives right direction.
thanks to you and @Lusil
You two are proof that you can teach and old dog new tricks
Thank you very much!
You are welcome @dhogan829. Glad I'm able help.
No worries, @dhogan829!
Glad to hear that you were able to resolve your concern.
If you have any other questions in the future, just give us a shout.
In the meantime, have a lovely weekend ahead!
Lusil
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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