@CDG3 escribió:
It picked up my work email address instead of my personal. How can I change my email address? When I tried it, it said my email address was taken.
When you purchased the upgrade you were signed in to your work account, or you created a new account with your work email address. You're getting that message because there's already an account that's using your personal email, and two accounts can't use the same email address.
There's no way to move a subscription between accounts. The only way to resolve this would be to swap the email addresses on the accounts using a third email as a placeholder.
- On your personal account, change the email address to a third email. This will free up the original email address for use elsewhere.
- On your work account, change the email address to your personal email that you just freed up.
- If you already have files in your original account, use a shared folder between the two accounts to move the files from your old account to the new account.
