How to reduce the number of licenses?

anantkansal

Hi,

I am on Dropbox for Business Advanced Plan with 84 users. Would like to reduce the number of users since our team has been laid off. How do I go about doing it. I am unable to do it using the Admin Console.

Mark

Does this help?

https://help.dropbox.com/plans/add-licenses-or-space

Note I dont believe you can do this until close to renewal time as pro-rata refunds arent available

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anantkansal

But earlier we used to do the addition or reduction of licenses from the Admin Console - Billing page. This is a very unfair policy for people who have been using Dropbox for many years and sign up for annual plans.

Hannah

Hey @anantkansal, you can still add or remove licenses from your admin console; can you let us know exactly what issue you're having with that?

Hannah
Community Moderator @ Dropbox
dropbox.com/support

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How to reduce the number of licenses?

How to reduce the number of licenses?

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