cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
If you’ve changed your email address, now's the perfect time to update it on your Dropbox account and we’re here to help! Learn more here.

Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How to change my allowed devices for my account?

How to change my allowed devices for my account?

Walt347
New member | Level 2

The desktop computer I used to set up my Dropbox account became corrupted, and I have replaced it with a new laptop.  When I originally set up Dropbox on my old desktop, I added 2 other devises to have access to my files; My work laptop and my iPhone.

 

Now that I have replaced my desktop PC with the new Laptop, how do I change my account to make my new laptop my controlling devise and still have my work laptop and iPhone have access to my files.  I know I am limited to just 3 devises.

 

1 Accepted Solution

Accepted Solutions

Mark
Super User II

Hi @Walt347 

You can remove old devices via https://www.dropbox.com/account/security 🙂


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

5 Replies 5

Mark
Super User II

Hi @Walt347 

You can remove old devices via https://www.dropbox.com/account/security 🙂


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Walt347
New member | Level 2

Thanks Mark!  done.  Now how do I add my new Laptop to be a Dropbox allowed devise, replacing my old desktop that I just removed?

Megan
Dropbox Staff

Hi @Walt347, happy Monday! 

 

All you'd have to do would be to download & install the app on the needed device, and that should do the trick. 

 

If you have any questions, don't hesitate to let us know! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Walt347
New member | Level 2

Perfect!  Thanks!

Megan
Dropbox Staff

Any time @Walt347!

 

Have a great week ahead! 😎


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Megan Dropbox Staff
  • User avatar
    Walt347 New member | Level 2
  • User avatar
    Mark Super User II
What do Dropbox user levels mean?