Settings and Preferences
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how do I change my email address/username in my acct.
Lusil
Community Moderator @ Dropbox
dropbox.com/support
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Lusil
Community Moderator @ Dropbox
dropbox.com/support
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When I click on my avatar and go to My Settings, there's no longer a General tab.
How do I change my email address?
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hey @Lilrob69, thanks for reaching out to the Dropbox Community!
I moved your message to this thread, where you can find the steps to change the email address on your Dropbox account.
Let me know if you have any questions.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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This doesn't work. the site never sends an email to the address I nominate as my new email (it says the change is pending but never changes it) so I can't confirm the new email address.
Hi @Riccardo47, it can take a little time for an email to be sent to verify the new address.
Were you able to change the email on your account?
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!