How can I change email address?

[Samsiddle]

Hi
How do I change my email address please

[Sharyn W.]

Mark, I tried using a different browser. The same result!

Sharyn

[Hannah]

Hey @Sharyn W.!

I would suggest making sure that the email address you're trying to use, is not already used by another Dropbox account.

To confirm, try to login with that email and request a password reset; if a password reset email comes to that address, it means that a Dropbox account is already associated with that email.

[Sharyn W.]

HI Hannah,

I am using the same email address for my emails and have managed to change to this email address with other websites, etc.

Sharyn

[Megan]

Hey @Sharyn W., is it possible that this email address was used for the account before, or that it might be the current email address of the account?