We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

PghKatrina's avatar
PghKatrina
New member | Level 2
3 months ago

Give us the ability to turn off marketing (especially on the mobile app).

I have plenty of space for what I need in the app. I don’t need to upgrade. The pop up constantly showing up pushing me to upgrade to Pro is annoying, takes up space and slows down the mobile app especially. Give us an option to opt out and turn off marketing

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Thanks for your post, PghKatrina, as well as for your feedback!

     

    I’ve shared your comments with our team; this way, they can see how this affects your overall Dropbox experience (especially when it comes to the mobile app). 

     

    For anything else, I’ll be right here.

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!