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Getting a 403 error when accessing my account on the web

Getting a 403 error when accessing my account on the web

ww_dbox
New member | Level 2
a month ago

unable to access dropbox from web, on the page with after entering password, screen with a circle keep on circling. there was a 403 error on https://dropboxcaptcha.com/favicon.ico

 

using new windows 11 chrome

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Walter
Dropbox Staff
a month ago

Hey there @ww_dbox - sorry to hear about this.

 

Could you please clear your browser's cache and/or try another browser and let me know how it goes?

 

Thanks so much! 

Walter
Community Moderator @ Dropbox
dropbox.com/support


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