Re: Files not Syncing from the folders
Hi, I can't seem to get File Explorer to sync. It used to sync automatically but now it is not. I've logged onto the Dropbox page and tried to download the app and that doesn't seem to do anything.
I have created a folder on drop box app for my upcoming holidays called "2022 Trip."
When I log onto my computer (using windows) I can't find it in my file explorer.
They seem to be out of sync. I've read the forums about syncing but I can't see a sync function or menu or button to do this.
I've logged onto the drop box web page and tried to find it in settings but can't.
I am on the basic free access and still have space.
Please help. I'm not very computer savy and I've read through all the community pages but can't see my problem listed.
Sounds like Dropbox on computer 1 isnt running OR is showing an error.
When you are home check for its icon on the status bar (near clock) and if it is there mouse over it to see what it says. If it is not there relaunch it via the Apps/Start menu
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Hey @123Anoop123, sorry to hear about this.
What's the sync status and version of the Dropbox application on your computer?
You can hover over the Dropbox icon in your system tray for this info.
Let me know and we'll go from there.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Thanks for the prompt reply Hannah,
Syn status is (your files are up to date)
Cheers
Anoop
Thanks for the update, Anoop!
Do the files perhaps contain any of these characters in their names?
Hannah
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know. Need help with something else? Ask me a question! Find Tips & Tricks Discover more ways to use Dropbox here! Interested in Community Groups? Click here to join!