Dropbox account already connected to secondary email

jan01 · ‎12-30-2023

I want to set up a secondary email address but it says that there's already a Dropbox account connected to that email. Some of my folders on Dropbox are shared to this email - do I have to go through and remove it from these before I can set it up as a secondary email?

Mark · ‎12-30-2023

Hi @jan01

No, you need to go to that Dropbox account and delete it.

Use www.dropbox.com/forgot to the a password, log on and then delete the account. THEN you can use it as a secondary email.

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Mark · ‎12-30-2023

Hi @jan01

No, you need to go to that Dropbox account and delete it.

Use www.dropbox.com/forgot to the a password, log on and then delete the account. THEN you can use it as a secondary email.

- - - -

Did this post help you? If so please mark it for some Kudos below.

Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.

Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!

jan01 · ‎12-30-2023

I'll try that but as far as I know that email I want to use as secondary doesn't have a Dropbox account!

jan01 · ‎12-30-2023

Sorry to have doubted you!

Dropbox account already connected to secondary email

Dropbox account already connected to secondary email

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