cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Musicians, convert your MuseScore files to PDF to play music on the go! Learn more here.

Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can I change the sender name when sending over a signature request?

Can I change the sender name when sending over a signature request?

xyz2023
Explorer | Level 3

When I send documents to get e-signed, the recipients get an email that shows the sender name as just my first name, with all lower case letters.  How do I change this? (It's my work account, so looks really unprofessional!).  I've gone into settings and there it lists my full name, with proper capitalizations. 

23 Replies 23

andrewkol
Explorer | Level 3

Hi Nancy, 

Yes, my full name is there and capitialised - see  screenshot here.

 

_-jSuVDo.png

 

Cheers

Andy

Walter
Dropbox Staff

Hey @andrewkol - sorry for the late response.

 

Would it be OK with you if we reached out via email to have a further look internally? 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

andrewkol
Explorer | Level 3

That would be great. Another staff member has reached out though and told me that there is no current solution and it's on a future improvements list? Would love it to be fixed though.

Walter
Dropbox Staff

Thanks for the cooperation, Andrew. You've got :envelope: 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Walter Dropbox Staff
  • User avatar
    andrewkol Explorer | Level 3
  • User avatar
    Nancy Dropbox Staff
What do Dropbox user levels mean?