Auto sign-in for Dropbox Capture

[PencilThink]

Each time a PC is turned back on or restarted, Dropbox Capture sits in the background but screenshot shortcuts do not work until the user is manually signed in. This requires that we open the system tray, click Dropbox Capture, click our account, and only then do screenshot / recording functions work.

I have searched the settings and preferences for an auto sign-on but am coming up short. Is there anything we can do to make this work? I am willing to edit the registry or do whatever else is needed.

Thank you.

[Hannah]

Hey @PencilThink, thanks for bringing this to our attention.

If you go through your computer settings, is the Dropbox Capture app set to start automatically upon startup? Perhaps that adds to the issue.

Have you also tried uninstalling and reinstalling it, to see if that helps?

Let me know what you find.

[PencilThink]

Hi @Hannah thanks for the quick reponse.

Yes, Dropbox Capture is set to automatically start upon startup, which is desired. We are just trying to get the app to sign-in automatically as well.

[Hannah]

Did uninstalling and reinstalling the Capture app help with the auto sign-in issue, @PencilThink?