Forum Discussion

dropvibe's avatar
dropvibe
New member | Level 2
2 years ago

All emails from Dropbox begin with a curse word instead of my name

Email greeting

 

This is how all of my email transcendence begins: Hi **bleep**, 

 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey dropvibe, thanks for reaching out to us.

     

    The emails you receive will actually address you by the name you've added to your account, when you created it.

     

    This is a setting that can be changed through this page.

     

    I hope this helps, but let me know if you need anything else.

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